Frequently Asked Questions

Darn it! Currently we only ship within the United States. We are expanding soon. Subscribe to our mailing list for updates!

Ideally, just a few days! Your order may take up to 24 hours to process during the week, and from there anywhere from 3-5 business days or so to deliver for standard shipping -- assuming nothing out of the ordinary happens while it's in transit!

Orders placed before 12pm EST Monday-Friday should ship same day. Please allow an extra business day for processing during high volume times, such as holidays.

It's ok! Let's check a few things and we'll get this figured out. Often a package has been mistakenly delivered to a neighbor, picked up my someone else in your household, or moved by other residents in a mail/package room. Double check those places first, and if you still can't locate it just email us! We can work out a replacement order, but we may ask to send it to an alternate location to avoid any possible issues going forward!